CodeRED Emergency Notification Services

The City of Westlake Contracts with CodeRED to Provide Emergency Notification Services

The City is excited to announce that it has implemented CodeRED, a high-speed emergency mass notification service provided by the Florida-based company OnSolve, LLC.

The CodeRED system will serve as the backbone of the City’s emergency planning and communications outreach to citizens. The system sends telephone calls, text messages, emails and posts to social media channels to inform residents to better protect life and property. CodeRED was selected for its reliability and accuracy, as well as the system’s widespread adoption rates across the U.S.

“CodeRED is a robust notification system that will provide City officials with a reliable, easy-to-use interface that will quickly deliver critical information to our citizens during emergencies. I was eager to bring this innovative technology to the City of Westlake; it will be a great addition to the City, adding to the developing emergency preparedness plan,” said City Clerk, Zoie Burgess. The City anticipates using the system to notify residents for public safety concerns, hazards, immediate emergencies, as well as general, yet important notifications.

OnSolve has provided the City an initial database of residential and business telephone numbers; however, all residents living within City limits are encouraged to visit the following link to enroll their contact information including cell phone numbers, text and email addresses:

https://www.westlakegov.com/publicsafety/page/codered-enrollment

Residents also may visit the above enrollment page quickly from any mobile device by texting “Westlake” to 99411.

No one should automatically assume they are in the emergency contact database. The database will only be as accurate as the information that is provided, by those that wish to be informed.